Frequently Asked
Questions
Everything you need to know about ordering business cards from JCBC. Can't find your answer? Get in touch and we'll be happy to help.
We specialise in premium business card printing. We offer single-sided and double-sided cards in a range of finishes including uncoated, silk, gloss laminated, matt laminated, textured linen, and 100% recycled stock. All cards are printed in full-colour CMYK on 350gsm+ stock.What printing services do you offer?
We offer a range of premium paper stocks: 350gsm uncoated (smooth, natural feel), 400gsm silk (smooth with a subtle sheen), 400gsm gloss laminated (vibrant and glossy), 400gsm matt laminated (elegant matte finish), 350gsm textured linen (tactile woven texture), and 350gsm 100% recycled (eco-friendly option). All stocks are thick, durable, and professional.What paper stocks are available?
We accept print-ready PDF, AI (Adobe Illustrator), EPS, and PSD (Adobe Photoshop) files. All files should be set up in CMYK colour mode at 300dpi with 3mm bleed on all sides. We also provide free downloadable templates for all major design applications.What file formats do you accept?
Yes! Our professional design service starts from just £30 for a single-sided design or £50 for double-sided. This includes a bespoke design tailored to your brand, two rounds of free revisions, and a 48-hour turnaround.Can you design my business cards for me?
Standard orders are dispatched within 1–2 working days of artwork approval. Delivery is typically the next working day after dispatch via EVRi or DPD. Express turnaround options are available inside the product configurator — select one if you need cards faster.What is the typical turnaround time?
We send a digital proof for every order before printing begins. You’ll receive a PDF proof by email showing exactly how your cards will look. We won’t go to print until you’ve reviewed and approved the proof, so you can check for any errors or changes you’d like to make.Do you offer proofreading before printing?
Standard UK delivery is completely free on every order — no minimum spend required. Express turnaround options are available in the product configurator. We deliver to all UK addresses including the Scottish Highlands, Northern Ireland, and the Channel Islands.How much does shipping cost?
Yes — choose an express turnaround option inside the product configurator. Orders placed and approved before 5pm (Monday to Friday) are printed and dispatched the next working day. If you have an especially tight deadline, contact us and we’ll do our best to help.Can I place a rush order?
We stand behind the quality of every order. If your cards arrive damaged, misprinted, or not as described, we’ll reprint them free of charge or issue a full refund. Please contact us within 14 days of receiving your order with photos of any issues and we’ll resolve it promptly.What is your refund policy?
You can reach us by email at hello@justcheapbusinesscards.com or via our contact form. We typically reply within 24 hours.How can I contact you?