Privacy Policy

About this Privacy Policy

This Privacy Policy explains how we collect, use, store and protect your personal data when you use our website, place an order, contact us, or otherwise interact with us.

We are committed to handling your personal data lawfully, fairly and transparently, and in line with UK data protection law.

Who We Are

This website is operated by Just Cheap Business Cards (“we”, “us”, “our”).

If you have any questions about this Privacy Policy or how we use your personal data, please contact us using the details on our Contact page.

Who this policy applies to

This policy applies to customers, prospective customers, suppliers, business contacts, website users, and any other individuals whose personal data we process.

The personal data we collect

We may collect, use and store the following types of personal data:

• Name
• Billing and delivery address
• Email address
• Telephone number
• Company name
• Payment and transaction information
• Order history
• Marketing preferences
• Communications with us
• Website usage data
• IP address
• Device, browser and operating system information
• Artwork and files uploaded to our platform

We do not routinely collect special category personal data. If we ever need to do so, we will ensure appropriate safeguards are in place.

How we collect your data

We collect personal data when:

• You place an order
• You create an account
• You contact us by phone, email, form or live chat
• You sign up to receive marketing emails
• You browse or interact with our website
• You upload artwork or files
• We receive information from payment providers, analytics providers, advertising platforms, or other service partners

How we use your data

We use your personal data to:

• Process and deliver your orders
• Take payment and manage refunds
• Communicate with you about your order
• Provide customer support
• Manage your account
• Improve our website, products and services
• Analyse website performance and customer behaviour
• Prevent fraud and misuse of offers or discount codes
• Send service updates and important operational information
• Send marketing communications where permitted by law or where you have given consent
• Meet our legal and regulatory obligations
• Protect our business and legal rights

Our lawful bases for processing

We process your personal data where we have a lawful basis to do so, including:

• Performance of a contract
• Compliance with a legal obligation
• Our legitimate interests in running and improving our business
• Your consent, where required

Marketing

We may send you marketing emails about products, services, promotions and offers where you have consented, where you have requested information from us, or where we otherwise have a lawful basis to do so.

You can unsubscribe from marketing at any time by clicking the unsubscribe link in our emails or by contacting us.

Please note that even if you opt out of marketing, we may still send you important service communications relating to your orders or account.

Monitoring communications

We may monitor or record calls, emails and other communications with our team for training, quality assurance, compliance and security purposes.

Sharing your data

We do not sell your personal data.

We may share your data with trusted third parties where necessary to operate our business and provide our services, including:

• Payment processors
• Delivery and courier providers
• IT, hosting and website service providers
• Customer support and communications providers
• Email and marketing platforms
• Analytics and advertising providers
• Professional advisers such as accountants, insurers and solicitors
• Regulators, law enforcement bodies or other authorities where required by law
• Potential buyers, investors or advisers in connection with a business sale, merger or restructure

We require third parties to respect the security of your personal data and only process it for appropriate purposes.

International transfers

Some of our service providers may process personal data outside the UK. Where this happens, we will ensure appropriate safeguards are in place to protect your data in accordance with data protection law.

How long we keep your data

We keep your personal data only for as long as necessary for the purposes for which it was collected, including to satisfy legal, accounting, tax and reporting requirements.

In some cases, we may retain data for up to 7 years where required for legal, financial or operational reasons.

We may also retain uploaded artwork and order-related files to make reordering easier, unless we decide to delete inactive files in line with our retention practices.

Cookies

Our website uses cookies and similar technologies to help the site function properly, improve performance, analyse traffic, remember preferences, and support marketing activities.

Cookies may include:

• Necessary cookies
• Preference cookies
• Functional cookies
• Analytics cookies
• Marketing cookies

You can control or withdraw your cookie consent through our cookie settings tool. You can also manage cookies through your browser settings, although disabling some cookies may affect how the website functions.

Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, alteration or disclosure.

Access to personal data is restricted to those who need it for legitimate business purposes.

Payment information is processed using secure payment technology and encryption.

Your rights

Under data protection law, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request erasure of your data
• Object to processing
• Request restriction of processing
• Request transfer of your data
• Withdraw consent where processing is based on consent
• Make a complaint to the Information Commissioner’s Office (ICO)

We may need to verify your identity before responding to your request.

Third-party websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and recommend that you read their privacy policies separately.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact

If you have any questions about this Privacy Policy, want to exercise your rights, or wish to make a complaint, please contact us via our Contact page.